The menu bars at the top and bottom of the Home page are available on all pages of the Web site. Links provided in each menu are described below.
NOTE: Some links might not be available on the menu, or you might see additional links that are not described here. This is based on how our Web site is set up and whether or not you have registered and signed in. Also, where noted, some features of our site are provided for only registered business-to-business customers, which are generally corporations that have established a line of credit with our company.
On this menu bar, you can:
Click the Web site logo to return to the Home page.
Click the help icon to access a help topic about the current page. The icon is displayed only if help is available for the page.
View shopping cart status and click the cart for additional options.
Access the Shop, Activity, or Account menus. You must be signed in to see the Activity and Account menus.
Options on this menu are used to browse or search the product catalog. A category browser menu may be displayed, so you can scroll through product categories and click a category or subcategory to see available products.
Options include:
All Products: To find items to order from the entire catalog.
Top Sellers: To find items in a list of top selling products.
Featured Products: To find items in a list of featured products.
Place Order: For placing an order after adding products. Registered business-to-business customers can also add items to the order on this page using “quick order” fields, if the item number is known.
Contract Order: For registered business-to-business customers to add contracted items to an order.
For customers who sign in, this menu is used to access these pages:
Order Status: To view order status.
Returns: To request to return an item.
Documents: To download relevant documents. Registered business-to-business customers can also upload documents using this page.
Interactions: To enter and respond to messages related to records on the portal.
Announcements: To view company announcements.
Knowledge Items: For accessing additional pages, including Press Releases, Video Library, Knowledge Base, White Papers, and Frequently Asked Questions (FAQ).
Service: For accessing Unit Registration, Service Incidents, and Service Knowledge Base pages.
If you are a registered business-to-business customer, you may have these additional options on the Activity menu:
Account Balance: To get account balance information.
Invoices: To request reprints of invoices.
Estimates: To look up estimates.
Inventory: To see contracted inventory items.
Consigned Inventory: To check replenishment needs for consigned inventory items, and submit used quantity.
For customers who sign in, this menu is used to access these pages:
Inbox: For receiving messages on the Inbox page.
Contact Us: To contact our company.
Account Management: For adding to or updating account information. Some users may also have the option to add new users to their account.
Click Sign Out to log out of the portal.
On this menu bar, you can:
Select a language for Web site content.
Click links to access the Home page, Products page, or Contact Us page.
Click the Help link to access a list of help topics.
Click links to access the Privacy Policy, Terms of Use, and Purchase Terms and Conditions pages, if provided.
Search the product catalog.
Go to Help Topics