If you are a customer who has been set up to add and manage new portal users for your company, you will see the Add a New User button and a User drop-down list on your Account Management page.
To add an associated user account, click Add a New User. Specify the required information and then click Create Account. The user’s account is added in our system and to the portal. You will need to inform them of their user ID and password for logging in to the portal. Once signed in, they can go to the Account Management page and add or update information as needed.
To change information for an associated user account, select the user ID in the User list. On the form that is displayed, you can change user profile information. You also can reset the user password and inactivate the account if necessary.
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